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Contact.
Last updated · April 2026
Email is the fastest path. We answer within one business day, usually the same day. Phones aren't our strength; we lean on writing because it gives us time to give a useful answer.
Customer support
care@sprimx.example — orders, returns, anything that needs a human.
Wholesale & retail partnerships
wholesale@sprimx.example — please include your store name, location, and what blends you're thinking of carrying.
Press & creators
press@sprimx.example — sample requests, brand assets, founder interviews.
Postal address
SPRIMX
[COMPANY ADDRESS]
Hours. Monday to Friday, 10 AM to 6 PM IST. Weekends we're probably mid-batch — expect a Monday reply.